1. Introduction

Ovika ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI workspace platform.

2. Information We Collect

We collect information in the following ways:

Information You Provide

• Account information (name, email, password)
• Chat conversations and prompts
• Files and documents you upload
• Team and project configurations

Automatically Collected Information

• Usage data and analytics
• Device and browser information
• IP address and location data

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process your requests and respond to inquiries
• Send administrative communications
• Monitor usage patterns and optimize performance
• Ensure security and prevent fraud

4. Data Sharing

We may share your information with:

• AI Model Providers: We send your prompts to third-party AI providers (e.g., OpenAI, Anthropic, Google) to generate responses. These providers process data according to their own privacy policies.
• Team Members: Content shared within your team is accessible to other team members based on permissions.
• Service Providers: Third-party vendors who assist in operating our service (hosting, analytics, support).
• Legal Requirements: When required by law or to protect our rights.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Chat history and uploaded files are retained until you delete them or your account is terminated. Upon account termination, we will delete your data within 30 days, except where retention is required by law.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Withdraw consent for data processing

7. Cookies and Tracking

We use cookies and similar technologies to maintain session state, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser, though disabling cookies may affect service functionality.

8. Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your data may be processed in countries other than Indonesia. When transferring data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the service. Your continued use of the service after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at mail@useovika.com.